Cookie Policy
LEGAL
Last updated: 28/08/2026
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site function properly, remember your preferences, and, in some cases, help us understand how the site is used.
2. Cookies We Use
Analytics
Functional
Type
Strictly necessary
Purpose
Marketing
Remember your preferences and improve the site experience.
Help us understand how visitors use our site, so we can improve it.
Required for the site and checkout to function. Cannot be switched off.
Used to measure the effectiveness of any advertising, where applicable.
Meta Pixel, Google Ads
Examples
Wix Analytics, Google Analytics
Booking widget preferences, form progress (JotForm)
Session management, security, shopping cart, payment processing
3. Third-Party Cookies
Some cookies are set by third-party services we use to operate this site, rather than by us directly. These include:
-
Wix — our website hosting and booking platform
-
JotForm — our clinical assessment and intake forms
-
[Stripe / Wix Payments] — our payment processor
-
[Zoom / Google Meet] — our consultation video platform, where applicable
Each of these providers has its own privacy and cookie practices, which we encourage you to review
4. Cookies and Special Category Data
Cookies used on this site do not themselves collect the health information you provide during your assessment (such as your medical history or photographs). That information is submitted directly through our secure assessment form and is handled in line with our Privacy Policy, not through cookie tracking.
5. How Long Cookies Last
Some cookies are "session" cookies and are deleted when you close your browser. Others are "persistent" cookies and remain on your device for a set period, or until you delete them manually.
6. Changes to This Policy
We may update this policy as our use of cookies changes. The "last updated" date at the top of this page reflects the most recent revision.
7. Contact Us
If you have questions about our use of cookies, contact us at info@hairrxclinic.co.uk.
Managing Your Cookie Preferences
When you first visit our site, you'll be shown a cookie banner allowing you to accept or manage non-essential cookies. You can change your preferences at any time via [link/button, e.g. "Cookie Settings" in the footer]. You can also block or delete cookies through your browser settings, though doing so may affect how parts of the site function, including booking and checkout.